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== General rules ==
 
=== Beyond a Reasonable Doubt ===
 
In case there is a any possible doubt, a player should be considered not guilty.
 
=== Moderators independance ===
 
Moderators must not process reports if they know the protagonists (author or targeted player). Playing online with the protagonist does not mean to "know" them. "Know" means: know them personally or playing with them online very regularly.
 
=== Appeal ===
 
Players has the right to appeal against the moderation decision, by forwarding received moderation email to "contact@boardgamearena.com".
 
They '''MUST''' explain in the email why the moderator did not respect the BGA moderation policy. If the explanation is not convincing, the email will be ignored. If the player is obviously guilty and if the moderation policy hasn't been violated, BGA admins will double the penalties.
 
=== Penalty grid ===
 
Moderators should respect the penalties grid as much as possible. However, they have the right to adjust the penalty depending on the gravity of the case. The following situation can lead moderators to increase the penalties:
_ the player has been reported several time for the same type of case.
_ the player wrong action can be obviously qualified by one or several of the following terms: racism, xenophobia, homophobia, sexism, and as a rule of thumb any type of discrimination against a particular category of people.
_ on case there is a provocation, the penalty may be be reduced a little, and the author of the provocation may have a warning BUT, as everyone should keep quiet and polite even if there are provoked, this is a moderator choice.
 
=== Special urgency ban procedure ===
 
Whatever the case type, moderators has the right to ban a player from the website (forever) if this player set up a situation that is out of control and must be stopped within hours. This special procedure should only be used if there is an immediate danger for the community (ex: vandalism, flow of insults, massive spam, ...).
 
=== About private jokes ===
 
If a wrong action happened in a private circle (ex: at a game table, with no spectators), and if none of the present players reported the action, the moderator must consider this was a "private joke" and must not apply any penalty. In the contrary, if the wrong action is public (ex: post/comment on the wall), the moderator may consider this as a wrong action even if there is no report.
 
=== Prescription ===
 
For operational reason, a report that is older than 2 weeks may be closed by moderators because it is too old.

Revisión como estaba o 30 de maio de 2013 ás 10:16

General rules

Beyond a Reasonable Doubt

In case there is a any possible doubt, a player should be considered not guilty.

Moderators independance

Moderators must not process reports if they know the protagonists (author or targeted player). Playing online with the protagonist does not mean to "know" them. "Know" means: know them personally or playing with them online very regularly.

Appeal

Players has the right to appeal against the moderation decision, by forwarding received moderation email to "contact@boardgamearena.com".

They MUST explain in the email why the moderator did not respect the BGA moderation policy. If the explanation is not convincing, the email will be ignored. If the player is obviously guilty and if the moderation policy hasn't been violated, BGA admins will double the penalties.

Penalty grid

Moderators should respect the penalties grid as much as possible. However, they have the right to adjust the penalty depending on the gravity of the case. The following situation can lead moderators to increase the penalties: _ the player has been reported several time for the same type of case. _ the player wrong action can be obviously qualified by one or several of the following terms: racism, xenophobia, homophobia, sexism, and as a rule of thumb any type of discrimination against a particular category of people. _ on case there is a provocation, the penalty may be be reduced a little, and the author of the provocation may have a warning BUT, as everyone should keep quiet and polite even if there are provoked, this is a moderator choice.

Special urgency ban procedure

Whatever the case type, moderators has the right to ban a player from the website (forever) if this player set up a situation that is out of control and must be stopped within hours. This special procedure should only be used if there is an immediate danger for the community (ex: vandalism, flow of insults, massive spam, ...).

About private jokes

If a wrong action happened in a private circle (ex: at a game table, with no spectators), and if none of the present players reported the action, the moderator must consider this was a "private joke" and must not apply any penalty. In the contrary, if the wrong action is public (ex: post/comment on the wall), the moderator may consider this as a wrong action even if there is no report.

Prescription

For operational reason, a report that is older than 2 weeks may be closed by moderators because it is too old.