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On Windows, there is for example the [http://winscp.net/ WinSCP client].
On Windows, there is for example the [http://winscp.net/ WinSCP client].
See [[Tools_and_tips_of_BGA_Studio#File_Sync]] for more details.


== I can't edit the files in my game directory, it looks like they are readonly. What's happening? ==
== I can't edit the files in my game directory, it looks like they are readonly. What's happening? ==
You can loose access sometimes if you add another developer as read/write or admin.


Maybe there is a maintenance operation underway.
Maybe there is a maintenance operation underway.


If you don't get access back after some time (say one or two hours), please send us a mail to check.
If you don't get access back after some time (say one or two hours), please post on dev forum.
 
== I can't access the Studio back-office, I get a 'Not authorized' error message? ==
 
You should first connect to the Studio website (with any of your <developer name><number> accounts). As the authentication is shared with the back-office, then you will be able to access it.
 
== I don't know the name to use to commit my game, what name should I use? ==
 
The game name for committing is the name of the game in lower case and without spaces or special characters (ex: puertorico).
It is the same name as the name used for the game folder in your SFTP access.


== What is the working language on BGA studio? ==
== What is the working language on BGA studio? ==
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== How can I provide translation in my language? ==  
== How can I provide translation in my language? ==  


BGA administrators will translate the game in French before the game release.
The community will translate the game in all language after the game release with the collaborative translation interface can be used to translate into other languages.
 
After the game release, the collaborative translation interface can be used to translate into other languages.


Check [[Translations]] to see how to make your game translatable.
Check [[Translations]] to see how to make your game translatable.
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== I updated the images in the 'img' folder of my game, but they don't show? ==
== I updated the images in the 'img' folder of my game, but they don't show? ==


On BGA Studio, there is the gameserver you are developing on, and the main site server that is used to launch the games. The game icon, box and the publisher logo are hosted on the main site server, so they are not immediately available when you modify them on the gameserver. To deploy them on the main site, you have to use the [[Studio back-office]] to do a commit.
'''Concerning game_box.png, game_icon.png and publisher.png''':
You must use "Reload game box image" function from "Control Panel / Manage Games / Your game" to make your change visible.


'''Concerning other images''':
Other images used during the game are immediately available without any action.
If the images still don't show after that, please try emptying your browser cache and reloading the page.
If the images still don't show after that, please try emptying your browser cache and reloading the page.


== I added some game options / some game statistics, but they don't show? ==
== I added some game options / some game statistics / some game infos but they don't show? ==


An extra deployment action from the BGA administrators is needed to activate new game options and statistics. Please contact us.
When you modify one of these 3 files, you need to use the corresponding update action from "Control Panel / Manage Games / Your Game" in order we can take this information into account.


== Should I use images free from copyright? ==
== Should I use images free from copyright? ==
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If you are developing a game for which we have a licence, we will usually provide art files from the publisher.
If you are developing a game for which we have a licence, we will usually provide art files from the publisher.
== I registered on Studio but did not receive email ==
If you using standard email address (such as gmail, yahoo, outlook) its in junk folder, search for "bga".
If you use some proprietary email address, it possible that your mail server denies emails from bga, in this case post message on the forum and specify login name your have chosen. Don't attempt to register again with same email, it likely will fail again. But if you have alternative standard email account use it instead.

Revisión actual feita o 6 de xaneiro de 2018 ás 03:14

This is a place where we will collect and answer frequently asked questions.

What should I use to access the files through SFTP?

There is a lot of tools to do that. Use the one you are the most comfortable with.

On Linux Gnome, you can for example use the 'Connect to server' function of the Nautilus file management system, or use sshfs.

On Windows, there is for example the WinSCP client.

See Tools_and_tips_of_BGA_Studio#File_Sync for more details.

I can't edit the files in my game directory, it looks like they are readonly. What's happening?

You can loose access sometimes if you add another developer as read/write or admin.

Maybe there is a maintenance operation underway.

If you don't get access back after some time (say one or two hours), please post on dev forum.

What is the working language on BGA studio?

Working language is English.

Variables and functions must be named with English words.

Comments must be written in English.

Game interface strings and game logs must be written in English.

How can I provide translation in my language?

The community will translate the game in all language after the game release with the collaborative translation interface can be used to translate into other languages.

Check Translations to see how to make your game translatable.

I updated the images in the 'img' folder of my game, but they don't show?

Concerning game_box.png, game_icon.png and publisher.png: You must use "Reload game box image" function from "Control Panel / Manage Games / Your game" to make your change visible.

Concerning other images: Other images used during the game are immediately available without any action. If the images still don't show after that, please try emptying your browser cache and reloading the page.

I added some game options / some game statistics / some game infos but they don't show?

When you modify one of these 3 files, you need to use the corresponding update action from "Control Panel / Manage Games / Your Game" in order we can take this information into account.

Should I use images free from copyright?

If you are developing a game in the public domain, yes (or you can make your own if you feel it's better).

If you are developing a game for which we have a licence, we will usually provide art files from the publisher.


I registered on Studio but did not receive email

If you using standard email address (such as gmail, yahoo, outlook) its in junk folder, search for "bga".

If you use some proprietary email address, it possible that your mail server denies emails from bga, in this case post message on the forum and specify login name your have chosen. Don't attempt to register again with same email, it likely will fail again. But if you have alternative standard email account use it instead.